If You Can’t Say Something Nice, What DO You Say? How to Pull Rank When You Have No Rank to Pull

Friday 8:00 AM – 9:00 AM

Room: Redbud C

Session Description

We’ve all been told “If you can’t say something nice, don’t say anything at all.” This high energy presentation based on Sarita’s book provides practical tactics to help you be at ease during those times when you need to say something NOT so nice. Learn how to constructively clue someone in, deflect the negative comment of a well-meaning friend, or let a business colleague know what he or she is doing drives you crazy – without destroying the relationship.

Learning Objectives

  1. Know when you should confront a situation and when you should just let it go;
  2. Learn how you can soften the sting when giving negative feedback or bad news;
  3. Know what to do if someone asks your opinion and you have nothing nice to say;
  4. Learn how to share concerns with a colleague – or supervisor – when you feel like a corporal confronting the commander;
  5. Learn the best way to defend yourself – without sabotaging your credibility – when you’re assaulted with insults like “that’s a dumb idea,” “I knew you couldn’t do it” or “What were you thinking?”

 

Sarita Maybin

Growing up in a military family, Sarita lived in many places, including 9 years in Germany. Moving frequently, she discovered the importance of adapting, staying positive and “playing nicely.”

She is an international speaker, communication expert and author whose audiences have fun learning how to stay positive, constructively confront tough communication situations and work together better.

During her 20-year speaking career, Sarita has spoken in ALL 50 states, Puerto Rico, Mexico, Jamaica, Canada, England, Asia, Iceland … and on the prestigious TEDx stage. Her clients include Hewlett Packard, Kaiser Permanente, Los Angeles County, Department of the Navy and University of California, among others.

Sarita is a former university Dean of Students with a Master’s degree in Counseling, a Toastmasters Humorous Speech contest winner and a Past President of the National Speakers Association, San Diego chapter. She has also been interviewed by the media about her book “If You Can’t Say Something Nice, What DO You Say?”